Apple Support

Apple launches Self Service Repair Store

Apple Self Service Repair Store

Over 200 individual parts and tools are now available through Apple's official self service repair portal. Officially known as the Self Service Repair Store, the offerings currently include comprehensive DIY solutions for the iPhone 12, iPhone 13, and iPhone SE (3rd generation). However, iPhone repairs at home are not for the faint at heart.

How to fix Apple Watch with blank screen

Apple Watch Series 6 blank screen issue

Some Apple Watch owners are experiencing a problem where the screen goes blank and never comes back. The permanently blank screen issue has affected a small percentage of Apple Watch units manufactured between April and September 2021. Only Apple Watch Series 6 models in the 40mm size have displays that turn off and stay off due to this problem.

How to fix 'no sound' issues on iPhone 12 speaker

iPhone 12

iPhone speaker suddenly not working? A small percentage of iPhone 12 and iPhone 12 Pro models may experience a receiver module failure, leading to sound not working during phone calls. These "no sound" issues are covered under a special service program launched by Apple this summer. iPhone Pro Max and iPhone mini models are not affected by the problem.

How to request a replacement Apple Card

Apple Card titanium physical credit card

The titanium Apple Card may be unique, but just like any physical credit card it can be lost, stolen, or damaged by unforeseen circumstances. When this happens, it's important to quickly report the status of your Apple Card and request a replacement. Apple will send out a new Apple Card to the mailing address on the account.

How to opt out of Apple Card arbitration

Apple Card support

Accepting terms and conditions is a necessary step when applying for Apple Card. What some card holders may not realize is that binding arbitration is included as part of this agreement. Arbitration clauses are a common thing, and in this case Apple Card accounts accept arbitration by default. Consumers can also opt-out within 90 days of opening an account.

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