Apple Watch ranks first in customer satisfaction
Submitted by Fred Straker on
Apple Watch scored top honors in a recent J.D. Power customer satisfaction survey of smartwatch owners. The report asked almost 2,700 customers who bought a new device between June 2015 and June 2016 a variety of questions pertaining to their experiences. The two leading companies in the survey were Apple and Samsung, with Apple winning overall satisfaction in the smartwatch category and Samsung taking second place. When it comes to fitness bands, Samsung beat out Garmin for first place.