Apple Preparing Staff for iOS 7 Confusion
Submitted by Marshall Walker on
It is hard to believe but not everyone obsesses over their smartphone, and a lot of people probably don't realize how much iOS 7 is going to change the look of their Apple devices. This leaves no doubt that iOS 7 is going to confuse and anger many users once it becomes public in September, but Apple is making sure that its technical staff is ready to handle the backlash.
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Apple is requiring that its AppleCare staff complete iOS 7 training by the "second week of September," according to 9to5Mac. Apple is also asking part-time employees to become full-time members in anticipation of a busy September launch. Requiring that its staff be prepared for a new product is nothing new, but Apple employees may be fielding a lot more calls than usual when it comes to iOS 7.