Troubleshooting

How to restart or factory reset AirPods Max

AirPods Max blue

Apple AirPods Max are loaded with hardware and software, providing support for all of the wireless headset's features. Noise reduction, computational audio, and other complexities may occasionally need troubleshooting. If your AirPods Max are not performing as expected, restarting or resetting the headphones might be necessary.

How to factory reset the HomePod / HomePod mini

HomePod mini white skyward

Whether you are troubleshooting a HomePod or preparing the smart speaker for trade-in or sale, a factory reset might be necessary. With no reset button or power switch, it's not clear how to get the HomePod and HomePod mini to start from scratch. The process to reset a HomePod differs slightly from restarting the HomePod, which preserves data and settings.

How to fix crackling or static noise on AirPods Pro

AirPods Pro

Some AirPods Pro owners have had issues with crackling, static, or noise cancellation while listening to their earphones. Firmware version 2B588, which was rolled out in November seems to be the culprit behind some of these problems. Apple has since released updates for the AirPods Pro, with the latest firmware version 2D15. It's easy to check what firmware is installed on your AirPods.

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